Introduction: Immobilienmarkt Plauen takes the protection of your personal data very seriously and is committed to complying with the statutory data protection requirements, including the GDPR and BDSG.
Principles of the privacy policy: The protection of your personal data is our top priority. We process your data exclusively in accordance with the statutory provisions, in particular the GDPR and the BDSG. Transparency and fairness are at the centre of our data protection practices. You have control over your data at all times and can request information, correction or deletion. Our security measures are state of the art to protect your data from unauthorised access.
Collection of personal data: We collect data solely for the purpose of providing you with requested services. This includes, among other things
Anonymised data: When you use our website, certain data is automatically collected and stored in anonymised form. This includes information such as the date and time of access, the IP address, the browser type, the operating system and the referrer URL. This data does not allow any conclusions to be drawn about your person and is used exclusively for statistical purposes in order to continuously improve the quality and user-friendliness of our website.
Security measures: We use suitable technical and organisational measures to protect your personal data from unauthorised access, loss, manipulation or destruction. Our security precautions comply with current standards and are regularly reviewed and adapted to technological developments. In particular, we use SSL encryption when transferring sensitive data and have implemented strict access controls. Our employees are obliged to maintain confidentiality and receive regular data protection training.
Order processing: We have concluded order processing contracts (AVV) in accordance with Art. 28 GDPR with all external service providers who process personal data on our behalf. These contracts ensure that your data is only processed in accordance with our instructions and in compliance with the applicable data protection laws. The service providers are obliged to use the data exclusively for the fulfilment of the contractually agreed services and to protect it through technical and organisational measures.
Cookies and analysis tools: We use temporary and permanent cookies to improve the user-friendliness of our website. You have the option of preventing the use of cookies by selecting the appropriate settings in your browser.
Web analysis by Google Analytics: Our website uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses cookies that enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We have activated IP anonymisation on our website so that your IP address will be truncated by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the website operator to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Use of Google Maps: This website uses Google Maps API to visually display geographical information. When Google Maps is used, Google also collects, processes and utilises data about the use of the map functions by visitors. You can find more information about data processing by Google in the Google data protection information. You can also change your personal data protection settings there in the data protection centre.
Use of hCaptcha: We use hCaptcha on our website to check whether data is entered by a human or automatically. This serves to protect our websites from misuse and spam. hCaptcha analyses the behaviour of the website visitor based on various characteristics, with the analysis taking place in the background. For more details on the use of data by hCaptcha, you can view the privacy policy on hCaptcha Privacy Policy.
Use of WhatsApp Business: We offer you the option of contacting us via WhatsApp Business. If you choose this method of communication, we will only use your telephone number for messaging via WhatsApp. Please note that data sent via WhatsApp may be processed by Facebook Inc, the parent company of WhatsApp, in accordance with its privacy policy. We recommend that you check and adjust your privacy settings in the application.
Links to other providers: Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking.
Disclosure of personal data: We treat your personal data confidentially and only pass it on if this is required by law, if you have given your express consent, or if the transfer is necessary for the processing of contractual relationships with you. All recipients of this data are obliged to treat the data just as securely and confidentially as we do. We ensure that our partners comply with all data protection regulations and only process data to the extent necessary.
Right to lodge a complaint with a supervisory authority: If you believe that the processing of your personal data violates data protection regulations, you have the right to lodge a complaint with a supervisory authority. You can do this with the data protection authority at your usual place of residence, your place of work or the place of the suspected infringement. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based.
Objection to data collection: You can prevent the collection of your data by Google Analytics by downloading and installing the browser plug-in available at the following link: Google Analytics Opt-out Browser Add-on.
Hosting: The website is hosted by the company MSISP, Blasewitzer Str. 41 in 01307 Dresden on servers in Germany, whereby data protection is ensured by contractual agreements and technical measures.
Your rights: You have the right to information, correction, deletion or restriction of the processing of your data at any time. You also have the right to lodge complaints with the competent supervisory authority.
Changes to the data protection declaration: This data protection declaration is regularly reviewed and updated as necessary to adapt it to legal and technical changes.
Contacting the data protection officer: For all questions regarding data protection, please contact our data protection officer at info@im-plauen.de. You can revoke your consent to the collection, processing and use of your data and to its disclosure within the company at any time with effect for the future in written or electronic form. Please contact the following address:
Pierre Grimm-Immobilienmarkt Plauen
Johanniskirchplatz 4, 08523 Plauen
Telephone: +49 3741 7196056
Fax: +49 3741 7196059
E-mail: info@im-plauen.de